Rumors! In All Colors!

November 24, 2009

By Carol Politi

We are back in stock on Rumor phones!  These are Rumor 1 Refurbished units and they are available for $129.99!  They come in an array of colors – black (with both blue and silver interiors), white, green, and blue.  If you want a specific color for a holiday present, buy early as some of the colors are limited.

What is a kajeet certified refurbished Rumor?  These are devices that have been gently used and returned for any variety of reasons.  The devices are completely reflashed with new software and come in brand new packaging.   All refurbished devices come with 30 day money back guarantee – if you are any way unhappy with your purchase you can return it.  Note that we have made a special holiday extension for this return guarantee! Phones purchased directly from kajeet during November 2009 may be returned for a full refund (except shipping) through January 10, 2010. The refurbished devices also come with a 90 day warranty.

11 Responses to “Rumors! In All Colors!”

  1. Alex Says:

    Any ideas as to the price point of the upcoming supported rumor 2 product? Also, any ideas as to when they will be available?

  2. Carol Politi Says:

    Hi Alex,

    The Rumor 2 will cost $199.99 and we hope to launch this during the first 2 weeks of December.

    Carol

  3. regan Says:

    i love kajeet but my rumor that i had for less then a year has so many problems. is there a warenty? I would love it if kajeet offered a wider varrity of phones. im probally switching to tmobile or virgin mobile because they have a wider phone sellection.-regan

  4. Alex Says:

    Too close to not wait for the better model. Guess I’ll wait till then. Thanks Carol!

  5. Carol Politi Says:

    Hi Regan,

    I’m sorry you have had an issue with your Rumor. While we supply devices from major manufacturers such as LG, Samsung, Motorola, etc., we do see device issues from time to time. All our devices have warranties. New Rumor phones have a 1 year warranty and the refurbished units have a 90 day warranty. kajeet customers should contact kajeet customer care – not the device manufacturer – to receive warranty processing. This is far easier and prevents our customers from having to deal with the warranty policies of different device manufacturers.

    Note that we do ask that customers return the devices to us so that we can verify the warranty issues. (While we would love to provide advance replacement, we have found that it is difficult for us to get the devices back after we ship a new device – and we need that to process the warranty return with the manufacturer).

    I will ask care to contact you to determine whether we can provide a replacement under the warranty program. Thanks for reaching out.

    Carol

  6. Haleigh Says:

    for the lg rumor 2, it is only is black now… will you come out with the blue and orange?

  7. Carol Politi Says:

    Hi Haleigh,

    We will have only black in the very near term.

    Carol

  8. samuela Says:

    hey i love 2 text, so i am wondering if th eRumor 2 is a gud hone if i can get a Kajeet phone.

  9. Carol Politi Says:

    Samuela,

    The Rumor2 is a great texting phone. It has one of the best keyboards on a mobile device – including a specific row of number keys. The keyboard is also nice and wide – and comes with some specific keys like the emoticon key that makes it easy to insert smileys, etc. Finally, it supports threaded texting which is a feature that shows the history of your conversations with a person. That’s a really nice feature.

    Carol

  10. Grace Says:

    If I buy a LG Rumor either the refubished or the new Lg rumor 2, what is the difference on the warranty? Let’s say it breaks down within a month or two. Can I get it fixed for free? Will you cover that? Please reply as soon as possible.
    -Grace.

  11. Carol Politi Says:

    Hi Grace,

    If you by a refurbished Rumor, the warranty is 90 days. This means if it malfunctions within this period, we will repair the device or replace it with a new unit (we ship you a replacement unit when we receive your unit back in the mail). Our return and warranty policies are as follows:

    1. Return Policy for All Devices: Phones purchased directly from kajeet – whether new or refurbished – may be returned for a full refund (except shipping) within 30 days of purchase. In order to process the return, we’ll need to ask you for your original receipt plus everything that came inside your kajeet package: phone, battery, charger, earbud and packing materials. You’ll need to securely pack everything in the original package. Please contact kajeet Customer Care at 1-866-4kajeet for additional instructions. Your refund will be processed as a credit to the credit card you used when you made the purchase.

    Note that we have made a special holiday extension for this return guarantee! Phones purchased directly from kajeet during November 2009 may be returned for a full refund (except shipping) through January 10, 2010.

    2. Warranty Policy for New Devices: kajeet does not manufacturer the devices used on our service. We pass on the warranty to you from the manufacturer. The warranties are typically 1 year from the date of purchase. However, if you have an issue with a kajeet device, please call kajeet customer care at 1-866-4kajeet for instructions on our warranty service. We have found that our customers get frustrated with the warranty processes of the manufacturers and it is a much better experience for them to return the product to kajeet. We will handle the return to the manufacture. We do need to receive the product back from you before we ship another product to you.

    3. Warranty Policy for Refurbished Devices: Refurbished devices come with a 90 day warranty from kajeet. This means you can return the unit for warranty service if you have an issue within 90 days from the date of purchase. If you have an issue with a refurbished device, please call kajeet customer care at 1-866-4kajeet for instructions on our warranty service. Again, we do need to receive the product back from you before we ship another product to you.


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