March 25, 2010
You spoke, we listened – and have made it easier to manage your account if your kids are on multiple recurring services (or if you have multiple kids on kajeet!).
Here’s an example: If your child is on one of our popular talk and unlimited text plans, and is also subscribed to our GPS Phone Locator, you may get billed for each service on two separate dates. But moving forward, those charges will be consolidated on one, common date. For customers affected, this change will be reflected on your Account Summary page – take a look and see!
This new monthly renewal date will make managing your account predictable and worry-free. Log in today and let us know what you think!
March 18, 2010
by Daniel Neal
Did you know that as of June 30, 2009, more people in the U.S. had Visa® Debit Cards (352 million) than Visa® Credit Cards (309 million)? (Source: Visa.com) And a recent survey cited by CBS said that 28 percent of consumers planned to increase their use of debit cards while decreasing the amount of purchases they make with their credit cards.
Gift cards have also become extremely popular – US consumers purchased 87 Billion dollars of gift cards last year! However, according to the Tower Group, many consumers are giving more general purpose prepaid gift (debit) cards rather than store-specific gift cards because of their greater utility – they can be used for the basics – gas & phone – as well as in a variety of stores.
Many kajeet customers use their credit cards to pay for their (contract-free!) kajeet plans – but are surprised to learn that debit cards, prepaid cards, and gift cards can also be used. We wanted to highlight this as debit cards can be popular with teens (many of whom pay for their own phone service) – and with those that don’t like to be tied down to things like contracts.
As always, if you have any questions at all, please call our Care Team at 1-866.4kajeet (1-866-452-5338), 9 am – 6 pm ET Mon.-Fri., and 9 am – 3 pm ET on Saturday.
March 11, 2010
by Carol Politi
kajeet has been awarded the Gold Mom’s Choice Award®! This award recognizes kajeet as among the best companies when it comes to providing family friendly products and services.
The Mom’s Choice Award helps families make informed purchasing decisions. The Mom’s Choice Awards organization has a team of judges evaluating each product that is made up of parents, educators, and media experts. They evaluate products based on factors including production quality, design, educational value, entertainment value, originality, appeal and cost.
kajeet has worked hard to provide a cell phone service with parental controls and other family friendly features, and we are thrilled to have received this recognition! Thanks to the entire kajeet team that has worked so hard to build our service – and to our customers that continue to provide the invaluable guidance and feedback we need as we evolve the service.
March 4, 2010
by Daniel Neal
My quick survey of the kajeet home office reveals that we collectively share our homes with over 25 pets. (And that doesn’t even include the beloved pets of our Customer Care team in Ohio.)
So we’re proud to be a supporter – if only in a small way – of the upcoming Annual Fashion for Paws Runway Show, a fund-raising program of the Washington Humane Society.
We became connected to this event through a talented young entrepreneur, the 13 year-old daughter of a good friend of kajeet. This impressive young lady, a devoted equestrian, has raised over $5,000 to help animals in oh so many ways. We’re inspired.
The Fashion for Paws Runway Show is set for 8:00 p.m. to 12:00 a.m., April 10th at the Embassy of Italy, 3000 Whitehaven St, NW, Washington, DC. Click here for event details & ticket information.