If you got someone a kajeet cell phone for the holidays, or if you received one, the first thing you need to do is to activate your phone.  You can do this entirely online! Need help? Just reference our FAQs below:

What is “activation?”

Prior to use, each kajeet account needs to be set up with parent (or guardian) information and assigned a phone number.  Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased.

The phone I want to activate is for a NEW kajeet user (someone who has not had a kajeet phone before). What do I do?

Activating your phone is easy! Click here to get started.  Be sure to have the kajeet phone you are activating with you, as you will need information found on the handset for the first step.

I’m already a kajeet customer. I want to transfer my current kajeet service to a new/different phone. What do I do?

To switch your current service to a new phone (for an existing kajeet user), just follow these steps:

1. Log into kajeet here.

2. Go to your Account Summary page.  Scroll down the page to access the “Add a Phone” tab, as shown below.

3. Click on the “Add a Phone” tab. You will see an option that reads “Replace a Phone.” Click on the link right underneath (the one we circled below).

4.     You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new kajeet phone handy during this process!).

What if I am moving/porting my existing cell phone number to kajeet?

You will need to contact kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to kajeet.  Have a copy of your bill and/or account login information with you when you contact kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies and they are all busy at this time of year).

How can I reach kajeet Customer Care and what are the kajeet holiday Care hours?

Our Care department can be reached at 1-866-452-5338 or at care@kajeet.com.  Kajeet Customer Care is closed on Christmas Day to give our hardworking care personnel the day off with their families.

Our Holiday Care Hours are as follows:

  • Monday, December 6 – Friday, December 10: 9:00 am to 9:00 pm
  • Saturday, December 11: 9:00 am to 6:00 pm
  • Monday, December 13 – Friday, December 17: 9:00 am to 9:00 pm
  • Saturday, December 18: 9:00 am to 6:00 pm
  • Monday, December 20 – Wednesday, December 22 – 9:00 am to 9:00 pm
  • Thursday, December 23 – Friday, December 24: 8:00 am to 12:00 am
  • Saturday, December 25: closed
  • Sunday, December 26 – Tuesday, December 28: 8:00 am to 12:00 am
  • Wednesday, December 29 – Friday, December 31 – 8:00 am to 9:00 pm

Care is already busy and we do expect them to continue to be busy after the holidays.  Avoid the wait and activate online!

If you decided to give a kajeet phone as a gift this holiday, we thank you!  Have a happy holiday!

kajeet – the cell phone service made for kids

kajeet - the cell phone service made for kids

Still looking for that perfect holiday gift and great savings? Starting today, you can save 10% on any kajeet phone on our website (including those we’ve already put on sale!).

Just use promo code GIFT10 during checkout. And in addition to your 10% discount, you’ll also be able to take advantage of free shipping for a limited time. Find the perfect cell phone for your kid at kajeet!

kajeet – the cell phone service made for kids

kajeet - the cell phone service made for kidsIt’s not too late to snag a cell phone for your kid from kajeet!

Check out our special Cyber Monday only sales:

LG Rumor 2 – Regularly $199.99, on sale for Cyber Monday for $189.99 (or $161.49 when you use promo code BFWEEKEND!). This popular phone includes:

  • An integrated sliding QWERTY keyboard
  • A 1.3 megapixel digital zoom camera
  • Bluetooth wireless technology
  • A 2” color display (great for sharp images!)
  • A microSD card slot to hold thousands of songs and pictures
  • Free, unlimited kajeet parental controls
  • And more!

Plus, you can still save on kajeet Certified Refurbished Rumors! Black, blue, green and white Rumors are on sale for just $99.99.

Save on these cell phones – and get free shipping! – when you order today. Act fast so you don’t miss out on these great deals!

kajeet – the cell phone service made for kids

Act fast to take advantage of cell phone specials for your kid this Black Friday. Visit kajeet to get one of these phones for your kid today, before our sale is over!

Black, blue, green and white kajeet Certified Refurbished LG Rumors – Regularly $129.99, on sale for Black Friday weekend for just $99.99! A favorite kids cell phone, the LG Rumor is equipped with:

  • An integrated sliding QWERTY keyboard
  • A 1.3 megapixel digital zoom camera
  • A built in MP3 player
  • Bluetooth wireless technology
  • A microSD card slot that supports up to 4GB of songs and pictures
  • Free, unlimited kajeet parental controls
  • And more!

Pick out your favorite color – and get free shipping – today!

kajeet – the cell phone service made for kids

kajeet Black Friday Specials 2010

Looking for great holiday deals? Starting today (early – on Thanksgiving!), you can save 15% any phone on our website – even those already on sale!

Saving on a new cell phone for your kid is easy! Just use promo code BFWEEKEND during checkout and you’ll get an additional 15% off your purchase. Plus, we’re offering free shipping for a limited time. Start shopping for a new kajeet cell phone here!

And you can save all weekend long! The BFWEEKEND promo code is good through Monday, November 29 and free shipping is available through Wednesday, December 22 (spread the word and tell your friends!). But hurry! You don’t want to miss out on our popular cell phone specials.

kajeet – the cell phone service made for kids

New Service Plans!

November 23, 2010

Now available – new and improved monthly rate plans!

We’ve listened to your feedback and have enhanced our service plans with the features you’ve told us would benefit you the most. And with a variety of price points to choose from, there’s surely a plan that meets the needs of every kid on kajeet.

kajeet service plans

Affordable and flexible, take a closer look at some of the enhancements we’ve made:

  • $19.99 a month: Includes unlimited texting, unlimited picture messaging and 150 anytime minutes (don’t worry, parents – you can still manage picture messaging usage with FeatureManager, one of our free parental controls).
  • $24.99 a month: Includes unlimited texting, unlimited picture messaging, unlimited GPS locates and 300 anytime minutes. Our best value! Your kids get the text and talk time they want; parents get the added assurance provided by our GPS Phone Locator.
  • $50 a month: Includes unlimited texting, unlimited picture messaging, unlimited GPS locates and unlimited talk time. Perfect for the kid (or the parent!) who loves to talk and text.

Plus, all of our plans come with the free, unlimited parental controls that make kajeet the safest cell phone service for kids.

Check out our service plans page today to learn more. And let us know what you think!

kajeet – the cell phone service made for kids

As a kajeet customer you are given a powerful array of cell phone parental controls to safely ease your kids into new technology…all for free! One feature – the WalletManager –  allows parents to teach their children to use cell phones in a responsible manner without incurring an expensive phone bill.

 

 

 

 

 

 

 

Here is how the WalletManager works:

Every kajeet phone comes with two wallets – a Parent Wallet and a Kid Wallet. Each wallet serves a different purpose and pays for different services.

Kid Wallet: If your kid does one of the following, charges are deducted from this wallet:

  • Uses features like Mobile Web or Picture Messaging that are not part of his or her monthly service plan
  • Buys a game or children ringtones
  • Exceeds the number of minutes or texts allotted in his or her service plan

Parent Wallet: This “buffer” fund can be used to help out in the following situations:

  • If your kid needs to reach you and has used up all of his or her minutes or texts (this wallet makes sure you can always stay in touch);
  • If you want to pay for certain calls or text messages. Want to be sure your son calls grandma on her birthday? You can designate that the ParentWallet is charged for those minutes.

This is just one of the many reasons why kajeet is a great cell phone service for kids! Click here to learn more.

kajeet – The cell phone service made for kids

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