Still looking for a way to recycle your old smartphone? Activate it on Kajeet through our Bring Your Own Sprint® Device Program*!

iPhone 4S BlackAn affordable way to give your kid a phone without needing to purchase a new one, our Bring Your Own Sprint Device Program makes it easy for parents to put their older smartphones or cell phones to use. And now, you can bring your iPhone 4, 4S or 5 to Kajeet!

Check to see if your device is eligible here today!

Kajeet, smart phones for kids™

*Must be a model that is supported by the Bring Your Own Sprint Device Program, only certain Sprint handset models are currently eligible to be activated on Kajeet. Some applications and/or features may not work on your device. Click here to view the complete terms and conditions of the Bring Your Own Sprint Device Program and to learn more about device eligibility. Sprint is a trademark of Sprint.

Did you make someone’s holiday extra happy this year with a new smartphone or cell phone from Kajeet? If so, the first thing you need to do is activate it. Activating or replacing your Kajeet phone can be done entirely online, whether you purchased a phone from our website or will be bringing your own device. To help, we’ve provided the answers to some commonly asked questions below. And if there’s something we haven’t covered, you may always contact our Customer Care team via phone at 1-866-452-5338 or via Live Help on our website!

What is “activation?”

Prior to use, each Kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased. If you are bringing your own eligible device (learn more about this program here), you will be prompted to select a rate plan at this time.

I am a new Kajeet customer activating a phone to get a new phone number. What do I do?

Click here to get started. Be sure to have the phone you are activating with you (whether it was purchased from our website or you are activating a used, inactive Sprint® device), as you will need information found on the handset for the first step.

I am an existing Kajeet customer adding another phone to my account. What do I do?

Adding an additional phone to your account is easy!

  1. Log into Kajeet here.
  2. Go to your Account Summary page. Select “Activate a Device” as shown below.
  3. You will then be asked to enter the ESN or MEID of the additional phone you are activating (please have this phone available).

Activate a Kajeet Device












I’m already a Kajeet customer. I want to transfer my current Kajeet service to a new/different phone. What do I do?

If you purchased a new device from Kajeet, or are bringing your own device, follow these steps to switch your current service to a new/different phone (for an existing Kajeet user):

  1. Log into Kajeet here.
  2. Go to your Account Summary page. Select the “Replace a Device” icon as shown below.
  3. You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new phone handy during this process!).

Replace a Kajeet Device












What if I am transferring my service/phone number to Kajeet from another carrier (also known as porting)?

You will need to contact Kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to Kajeet.  Have a copy of your bill and/or account login information with you when you contact Kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies).

How can I reach Kajeet Customer Care and what are the holiday Kajeet Care hours?

Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care team may be reached via phone at 1-866-452-5338, via Live Help on our website or via email at care@kajeet.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking Care personnel the day off to spend with their families.

Our Holiday Care hours are as follows:

  • Wednesday, December 11 – Saturday, December 14: 9:00 am ET to 1:00 am ET
  • Monday, December 16 – Saturday, December 21: 9:00 am ET to 1:00 am ET
  • Monday, December 23: 9:00 am ET to 1:00 am ET
  • Tuesday, December 24: 9:00 am ET to 1:00 am ET
  • Wednesday, December 25: Closed
  • Thursday, December 26 – Friday December 27: 9:00 am ET to 1:00 am ET
  • Saturday, December 28: 9:00 at ET to 1:00 am ET

Customer Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online (and remember, you can always reach our friendly Care representatives via online Live Help)!

Happy Holidays!

Kajeet, smart phones for kids™

Sprint is a trademark of Sprint.

 

Manage Text Messaging!

November 25, 2013

Did you know that Kajeet provides not one, but two easy (and free!) ways to manage your kid’s text messaging?

  • If you want to designate specific phone numbers your kid can (and cannot) communicate with, use Contact Manager.
  • If you want to disable text messaging entirely, this option is available in Feature Manager.

Whichever way you prefer, you can always make changes to your account settings as desired. Log in today and check it out!

Kajeet, smart phones for kids™

Start shopping for a smartphone or cell phone for your kid today and take advantage of FREE USPS Priority shipping, now through 12/25/13. Pick from the popular Samsung Galaxy S IV, the ZTE Fury, the Kyocera Echo and others, then just select the free shipping option during checkout. Shop early, save now!

 Kajeet – smart phones for kids™

New Service Plans!

November 6, 2013

You asked and we listened – and are excited to announce a selection of special, limited time service plans, all of which include data!

Service Plans

Our new plans go perfectly with today’s most popular Android™ smartphones — and all come with free, unlimited parental controls!

Kajeet – smart phones for kids™

Android is a trademark of Google Inc.

Have questions about a cell phone for your kid or one of our new service plans? Need some assistance setting up your parental controls? Unsure of how to add an additional line to your account?

Live Help Icon

Use our new Live Help feature!

Now it’s even easier than ever before to reach a friendly Customer Care representative online. Simply look for the green icon on the left side of the website and a helpful agent will be available to answer your questions. And best of all, Live Help is available during the holiday season seven days a week, from 7:00 am ET to 1:00 am ET. Click to get started today!


Kajeet, smart phones for kids™

 

http://www.allenschool.edu/blog-online/wp-content/uploads/2012/07/number-1.jpgThe results are in: Mashable.com has ranked Kajeet as #1 in their list of the 7 best cell phones for kids!

They credit Kajeet’s wide variety of phones, useful parental controls and, “best of all,” no contract-service! Read the full list here!

What do you get when you combine the lightning-fast data speeds kids want with the safe, filtered service parents love? 4G LTE on Kajeet!

Here are three Android™ smartphones, brand new to Kajeet, that support a lightning-fast 4G LTE data connection:

LTE blog

Learn more about 4G LTE on Kajeet here!

*Mobile hotspot functionality will not work on Android devices enabled with 4G LTE. Android is a trademark of Google, Inc.

Blackboard, a leading education technology company, plans to provide schools with a free and confidential way for victims and witnesses of student bullying to inform school officials via text of the situation. The program, titled “TipTxt”, may encourage students who are too reserved or embarrassed to come forward in person to do the right thing and report incidents of bullying.bullying

“Kids have cell phones. They have mobile devices,” says Blackboard chief executive officer Jay Bhatt, whose 9-year-old daughter is already sending text messages to her friends. “They’re constantly interacting with their mobile devices.” The idea behind TipTxt is that kids will feel equally confident using their cell phones to reach out for help.

Click here to read the full article!

The FOX43 channel recently did a segment on the best products to keep kids busy this summer. Reyne Rice, Daily Lounge toy and game contributor, loves Kajeet’s affordable plans, our Bring Your Own Sprint® Device program, and the simplicity of our parental controls.

Click here to watch the full video!

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