Have you tried kajeet Smart Blocker?
January 20, 2012
For even the most technologically-savvy parent, configuring a cell phone for your kid can be tricky and time-consuming to figure out.
But kajeet makes it simple! With our FREE parental controls and exclusive Smart BlockerTM technology, it’s easy to block websites, unwanted calls or texts on your kid’s cell phone, keeping him or her safe at affordable prices. Click the video to see our new Smart BlockerTM functionality in action!
Click to Play Video
Activating or Replacing Your kajeet Phone
December 9, 2011
If you made someone’s holiday merrier by purchasing a kajeet cell phone for the holidays, or if you received one, the first thing you need to do is to activate your phone. Kajeet phones can be activated entirely online! Need help? Just reference our FAQs below:
What is “activation?”
Prior to use, each kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased.
The phone I want to activate is for a NEW kajeet user (someone who has not had a kajeet phone before). What do I do?
Activating your kajeet phone is easy! Click here to get started. Be sure to have the kajeet phone you are activating with you, as you will need information found on the handset for the first step.
I’m already a kajeet customer. I want to transfer my current kajeet service to a new/different phone. What do I do?
To switch your current service to a new phone (for an existing kajeet user), just follow these steps:
1. Log into kajeet here.
2. Go to your Account Summary page. Scroll down the page to access the “Add a Phone” tab, as shown below.
3. Click on the “Add a Phone” tab. You will see an option that reads “Replace a Phone.” Click on the link right underneath (the one we circled below).
4. You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new kajeet phone handy during this process!).
What if I am moving/porting my existing cell phone number to kajeet?
You will need to contact kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to kajeet. Have a copy of your bill and/or account login information with you when you contact kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies, and they are all busy at this time of year).
How can I reach kajeet Customer Care and what are the kajeet holiday Care hours?
Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care department can be reached at 1-866-452-5338 or at care@kajeet.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking care personnel the day off with their families.
Our Holiday Care Hours are as follows:
- Saturday, December 24th: 9:00 am ET – 12 :00 am ET
- Sunday, December 25th: CLOSED
- Monday, December 26th: 9:00 am ET — 10:00 pm ET
Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online!
Happy Holidays!
Black Friday Sales Start Now!
November 25, 2011
Don’t miss out on these amazing cell phone specials for your kid! Choose from the following:
- LG Optimus S Android™ Smartphone – Regularly priced at $299.99, on sale for just $209.99. Use promo code TURKEY during checkout and this phone will only cost $178.49!
- Samsung Replenish Android™ Smartphone – Regularly priced at $339.99, on sale for just $249.99. Use promo code TURKEY during checkout and this phone will only cost $212.49!
- Samsung Seek – Regularly priced at $249.99, on sale for just $149.99. Use promo code TURKEY during checkout and this phone will only cost $127.49!
- LG 102 – Regularly priced at $34.99, on sale for just $19.99. Use promo code TURKEY during checkout and this phone will only cost $16.99!
Plus, we’ve got great deals on the LG Rumor Touch, the LG Remarq, the LG Rumor 2 and more! Click here to see our complete lineup of cell phones for kids.
Grab one of these great deals – and get free USPS Priority shipping – today! But hurry – the TURKEY promo code expires on November 28, 2011!
kajeet – the smart phone for kids
Android is a trademark of Google, Inc.
2011 Black Friday Savings at kajeet!
November 24, 2011
Start gobbling up those holidays savings early! Starting today (on Thanksgiving!), you can save 15% on any kids cell phone on our website, including those that are already on sale!
Just use promo code TURKEY during checkout and you’ll receive 15% off your purchase. Plus, you can also take advantage of free USPS Priority shipping for a limited time. Check out our full lineup of phones here!
And – best of all – the savings last all weekend long! The TURKEY promo code is valid through Monday, November 28, 2011 and USPS Priority shipping is free through Saturday, December 24, 2011. But act fast! Cell phones for kids make great holiday presents and they’re sure to go fast.
Extended Customer Care Hours!
October 27, 2011
Great news!
You asked, we listened – and have extended our Customer Care hours. Our new hours are as follows:
- Monday through Friday, 9:00 am ET through 10:00 pm ET
- Saturday, 9:00 am ET through 6:00 pm ET
Feel free to reach out to our team. We hope to hear from you!
Kajeet in the Sacramento Bee!
September 20, 2011
The buzz is out!
Kajeet was recently featured in an article in the Sacramento Bee that addressed what parents may want to consider before getting their kid his or her first cell phone. Among the many topics discussed were ways parents can manage cell phone use – and how kajeet makes this simple with our free parental controls. Click here to see what else makes kajeet a popular pick for parents!
Instructions for Activating or Replacing Your kajeet Phone
November 30, 2010
If you got someone a kajeet cell phone for the holidays, or if you received one, the first thing you need to do is to activate your phone. You can do this entirely online! Need help? Just reference our FAQs below:
What is “activation?”
Prior to use, each kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased.
The phone I want to activate is for a NEW kajeet user (someone who has not had a kajeet phone before). What do I do?
Activating your phone is easy! Click here to get started. Be sure to have the kajeet phone you are activating with you, as you will need information found on the handset for the first step.
I’m already a kajeet customer. I want to transfer my current kajeet service to a new/different phone. What do I do?
To switch your current service to a new phone (for an existing kajeet user), just follow these steps:
1. Log into kajeet here.
2. Go to your Account Summary page. Scroll down the page to access the “Add a Phone” tab, as shown below.
3. Click on the “Add a Phone” tab. You will see an option that reads “Replace a Phone.” Click on the link right underneath (the one we circled below).
4. You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new kajeet phone handy during this process!).
What if I am moving/porting my existing cell phone number to kajeet?
You will need to contact kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to kajeet. Have a copy of your bill and/or account login information with you when you contact kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies and they are all busy at this time of year).
How can I reach kajeet Customer Care and what are the kajeet holiday Care hours?
Our Care department can be reached at 1-866-452-5338 or at care@kajeet.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking care personnel the day off with their families.
Our Holiday Care Hours are as follows:
- Monday, December 6 – Friday, December 10: 9:00 am to 9:00 pm
- Saturday, December 11: 9:00 am to 6:00 pm
- Monday, December 13 – Friday, December 17: 9:00 am to 9:00 pm
- Saturday, December 18: 9:00 am to 6:00 pm
- Monday, December 20 – Wednesday, December 22 – 9:00 am to 9:00 pm
- Thursday, December 23 – Friday, December 24: 8:00 am to 12:00 am
- Saturday, December 25: closed
- Sunday, December 26 – Tuesday, December 28: 8:00 am to 12:00 am
- Wednesday, December 29 – Friday, December 31 – 8:00 am to 9:00 pm
Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online!
If you decided to give a kajeet phone as a gift this holiday, we thank you! Have a happy holiday!
Kajeet Profiled in the Des Moines Register
October 26, 2010
As a parent, there’s a lot to consider when deciding whether or not to get a cell phone for your kid. What plans are available? Can limits be set on usage? What features, like picture messaging, GPS or web browsing, can be accessed? It’s a tough choice for sure, and kajeet CEO Daniel Neal echoed this in a recent article in the Des Moines Register. The article shared some helpful suggestions that parents may want to consider before investing in a cell phone for their kid. You can check out the article here.
What factors did you think about before getting your kid his or her first cell phone? Let us know what you think!
A Message from kajeet
September 30, 2010
by Daniel Neal
Thanks for placing your confidence in kajeet. The decision to give your kid a cell phone is not an easy one to make and we appreciate that you have placed your trust in kajeet to keep your family connected.
Whether you’ve experienced this firsthand or not, you should know that we’ve been dealing with some growing pains, notably with the recent transition of our Customer Care center. The effort was more time-intensive than anticipated and we’ve gotten some negative feedback as a result.
Please be assured: we are working diligently to resolve these issues and make sure you receive the top-notch Customer Care we strive to deliver. We’re working hard – and moving fast – to meet your needs, but sometimes, we make mistakes. Your experience as a kajeet customer will always be our number one priority.
When I started kajeet, I did so with the dream of providing the best, safest, most reliable cell phone service for parents and their kids. I thank you for your continued support in helping us make this dream a reality.
Kajeet Featured on The Early Show on CBS!
August 11, 2010
Parents – are you ready to kick off the school year?
Because there are plenty of ways you can proactively make this easier for your kid – and for yourself! Parenting expert Shannon Eis recently shared tips on ways to make the transition from summer to fall on CBS’s The Early Show. And one of her recommendations for staying safe and in touch was a cell phone from kajeet. You can read more about why she picked kajeet here.
Does your back to school supply list include a cell phone? Let us know!
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