If you made someone’s holiday happy this year with a cell phone from kajeet — or if you received one — the first thing you need to do is to activate it. And this can be done entirely online, whether you purchased a phone from our website or will be bringing your own used, inactive Sprint® device.  To help, we’ve provided the answers to some frequently asked questions below:

What is “activation?”

Prior to use, each kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased. If you are bringing your own eligible device (learn more about this program here), you will be prompted to select a rate plan at this time.

The phone I want to activate is for a NEW kajeet user (someone who has not had a kajeet phone before). What do I do?

Activating your kajeet phone is easy! Click here to get started. Be sure to have the phone you are activating with you (whether it was purchased from our website or you are activating a used, inactive Sprint® device), as you will need information found on the handset for the first step.

I’m already a kajeet customer. I want to transfer my current kajeet service to a new/different phone. What do I do?

If you are bringing your own device, please contact our Customer Care team at 1-866-452-5338.

If you purchased a new device from kajeet, just follow these steps to switch your current service to a new/diferent phone (for an existing kajeet user):

1. Log into kajeet here.

2. Go to your Account Summary page.  Scroll down the page to access the “Add a Phone” tab, as shown below.












3. Click on the “Add a Phone” tab. You will see an option that reads “Replace a Phone.” Click on the link right underneath (the one we circled below).














4.  You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new phone handy during this process!).

What if I am moving/porting my existing cell phone number to kajeet?

You will need to contact kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to kajeet.  Have a copy of your bill and/or account login information with you when you contact kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies, and they are all busy at this time of year).

How can I reach kajeet Customer Care and what are the kajeet holiday Care hours?

Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care department can be reached at 1-866-452-5338 or at care@kajeet.com.  Kajeet Customer Care is closed on Christmas Day to give our hardworking care personnel the day off with their families.

Our Holiday Care Hours are as follows:

  • Saturday, December 22: 9:00 am ET to 10:00 pm ET
  • Sunday, December 23: 9:00 am ET to 10:00 pm ET
  • Monday, December 24: 9:00 am ET to 10:00 pm ET
  • Tuesday, December 25: CLOSED
  • Wednesday, December 26: 9:00 am ET to 10:00 pm ET
  • Thursday, December 27: 9:00 am ET to 10:00 pm ET
  • Friday, December 28: 9:00 am ET to 10:00 pm ET
  • Saturday, December 29: 9:00 am ET to 6:00 pm ET

Care is already busy and we do expect them to continue to be busy after the holidays.  Avoid the wait and activate online!

Happy Holidays!

Sprint is a trademark of Sprint.

kajeet- the smart phone for kids

The Holiday Savings Continue!

November 29, 2011

Missed out on our Cyber Monday cell phone specials?

It’s not too late to save! Starting today, you can take an additional 10% off your phone purchase when you use promo code FROSTY during checkout.

Check out these great deals, available now!

  • LG Rumor 2 – Regularly priced at $199.99, on sale for HALF OFF, just $99.99. Use promo code FROSTY and this phone is only $89.99.
  • Sanyo 2700 – Regularly priced at $149.99, on sale for just $89.99. Use promo code FROSTY and this phone is only $80.99.
  • LG Rumor Touch – Regularly priced at $249.99, on sale for just $194.99. Use promo code FROSTY and this phone is only $175.49.

And don’t forget — we’ve also got Android™ smartphones, the gift on every kid’s wish list this year! Click here to start shopping today!

kajeet – the smart phone for kids

Start gobbling up those holidays savings early! Starting today (on Thanksgiving!), you can save 15% on any kids cell phone on our website, including those that are already on sale!

Just use promo code TURKEY during checkout and you’ll receive 15% off your purchase. Plus, you can also take advantage of free USPS Priority shipping for a limited time. Check out our full lineup of phones here!

And – best of all – the savings last all weekend long! The TURKEY promo code is valid through Monday, November 28, 2011 and USPS Priority shipping is free through Saturday, December 24, 2011. But act fast! Cell phones for kids make great holiday presents and they’re sure to go fast.

kajeet – the smart phone for kids

Android™ smartphones from kajeet come equipped with Smart Blocker™, a new, free parental control that allows parents to block websites they feel are inappropriate for their children to view on some of today’s most popular Android™ handsets. Kajeet is the only wireless service provider to offer such an innovative tool, making it possible for parents to both provide their kids with powerful Android™ smartphones and — at the same time — limit the types of websites they are able to access.

Using the Smart Blocker™ parental control, parents can choose between our custom Android™ filtering solutions or block/allow web usage completely! Click here to see what Android™ smartphones this technology is available on (and remember, cell phones make great holiday gifts!).

kajeet – the smart phone for kids

Android is a trademark of Google Inc.

Fall for this Great Deal!

October 6, 2011

It comes in red and in silver; it’s almost a steal.
The kajeet Samsung m300 camera phone is this weekend’s special deal!

Act fast to take advantage of this limited time offer on the kajeet Certified Refurbished Samsung m300 camera phone. Regularly priced at $44.99, you can now get this already-affordable handset for just $29.99. This popular phone includes:

  • A 4x digital zoom camera with self portrait capability
  • Voice dialing and voice memo functionality
  • A speakerphone and Bluetooth technology for hands-free calling
  • Free, unlimited kajeet parental controls

Click here to get your phone today (Hurry! This special deal expires on 10/9/11).

kajeet – the safest cell phone for kids

Thinking Pink!

July 14, 2011

Check out the new phones now available from kajeet, all pretty in pink!

Sanyo Katana LX

  • A thin, clamshell design with a sleek mirrored finish
  • VGA resolution digital camera
  • A speakerphone for hands-free talking
  • Bluetooth wireless technology
  • Currently on sale for half off! Regularly $79.99, but for a limited time, just $39.99!
Sanyo 2700

  • A stylish handset with a detailed flower design and a full QWERTY keyboard
  • 1.3 megapixel camera
  • A large, color QVGA display, perfect for sharing pictures and Web browsing
  • Compact size – at just 2.4” wide, easily fits in a pocket
  • Threaded texting for easy text message organization
  • Also available in blue or black
Samsung Seek

  • A hot phone with both a color touch screen and an integrated, sliding QWERTY keyboard
  • 1.3 megapixel camera
  • A 2.6” color display to share photos and play games
  • A microSD card slot to hold thousands of songs and pictures
  • One-touch access to social networking sites like Facebook and Twitter
  • Also available in black

Click here to take a closer look at these new additions, or to any of our other cell phones.

kajeet – the safest cell phone for kids

Shine, a website from Yahoo, recently showcased kajeet as favorite cell phone option for teens and tweens.

Among the features highlighted were kajeet’s kid-friendly phones (specifically our popular Samsung Seek), our GPS Phone Locator service, affordable plan prices and free, online parental controls. Check out what else the tech-savvy mom author had to say about kajeet here!

kajeet – the safest cell phone for kids

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