December 4, 2009
by Carol Politi
A number of our customers are taking advantage of our new phone selection (and the holiday gifting season) to upgrade their child’s phone (or their own!). We made this process much easier recently by launching the ability to switch your phone from our website. This post describes how this is done.
If you are an existing customer and you purchase a new kajeet phone, you can move your number to it (i.e., “switch your phone”) online as follows:
1. Login to kajeet.com (www.kajeet.com)
2. Select “switch a phone” from your logged in home page as shown below.
You will then be asked to select the phone you would like to upgrade (in the event you have multiple phones on the account) and for the ESN or MEID of your new phone (this is a unique number that physically identifies a phone – we show you how to find this!).
We know each kajeet customer that purchases a new kajeet phone is making a decision to keep kajeet as their service provider. We appreciate your business. I hope our new online phone upgrade feature makes the process of upgrading your phone easier.
Please comment here to let us know if this is easy to use, and how it might be improved.