November 25, 2013
Did you know that Kajeet provides not one, but two easy (and free!) ways to manage your kid’s text messaging?
- If you want to designate specific phone numbers your kid can (and cannot) communicate with, use Contact Manager.
- If you want to disable text messaging entirely, this option is available in Feature Manager.
Whichever way you prefer, you can always make changes to your account settings as desired. Log in today and check it out!
November 12, 2013
Start shopping for a smartphone or cell phone for your kid today and take advantage of FREE USPS Priority shipping, now through 12/25/13. Pick from the popular Samsung Galaxy S IV, the ZTE Fury, the Kyocera Echo and others, then just select the free shipping option during checkout. Shop early, save now!
November 6, 2013
You asked and we listened – and are excited to announce a selection of special, limited time service plans, all of which include data!
Our new plans go perfectly with today’s most popular Android™ smartphones — and all come with free, unlimited parental controls!
Android is a trademark of Google Inc.
November 6, 2013
Use our new Live Help feature!
Now it’s even easier than ever before to reach a friendly Customer Care representative online. Simply look for the green icon on the left side of the website and a helpful agent will be available to answer your questions. And best of all, Live Help is available during the holiday season seven days a week, from 7:00 am ET to 1:00 am ET. Click to get started today!
December 12, 2012
Education.com, an educational and child development website for parents, has selected Kajeet for inclusion in it’s 2012 Gift Guide. Products chosen for the Gift Guide were kid-tested and teacher-approved, selected from among thousands reviewed and deemed the most likely to stand the test of time. Check out their review of Kajeet here: http://www.education.com/gift-guide/item/lg-optimus-android/.
December 3, 2012
If you made someone’s holiday happy this year with a cell phone from kajeet — or if you received one — the first thing you need to do is to activate it. And this can be done entirely online, whether you purchased a phone from our website or will be bringing your own used, inactive Sprint® device. To help, we’ve provided the answers to some frequently asked questions below:
What is “activation?”
Prior to use, each kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased. If you are bringing your own eligible device (learn more about this program here), you will be prompted to select a rate plan at this time.
The phone I want to activate is for a NEW kajeet user (someone who has not had a kajeet phone before). What do I do?
Activating your kajeet phone is easy! Click here to get started. Be sure to have the phone you are activating with you (whether it was purchased from our website or you are activating a used, inactive Sprint® device), as you will need information found on the handset for the first step.
I’m already a kajeet customer. I want to transfer my current kajeet service to a new/different phone. What do I do?
If you are bringing your own device, please contact our Customer Care team at 1-866-452-5338.
If you purchased a new device from kajeet, just follow these steps to switch your current service to a new/diferent phone (for an existing kajeet user):
1. Log into kajeet here.
2. Go to your Account Summary page. Scroll down the page to access the “Add a Phone” tab, as shown below.
4. You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new phone handy during this process!).
What if I am moving/porting my existing cell phone number to kajeet?
You will need to contact kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to kajeet. Have a copy of your bill and/or account login information with you when you contact kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies, and they are all busy at this time of year).
How can I reach kajeet Customer Care and what are the kajeet holiday Care hours?
Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care department can be reached at 1-866-452-5338 or at email@example.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking care personnel the day off with their families.
Our Holiday Care Hours are as follows:
- Saturday, December 22: 9:00 am ET to 10:00 pm ET
- Sunday, December 23: 9:00 am ET to 10:00 pm ET
- Monday, December 24: 9:00 am ET to 10:00 pm ET
- Tuesday, December 25: CLOSED
- Wednesday, December 26: 9:00 am ET to 10:00 pm ET
- Thursday, December 27: 9:00 am ET to 10:00 pm ET
- Friday, December 28: 9:00 am ET to 10:00 pm ET
- Saturday, December 29: 9:00 am ET to 6:00 pm ET
Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online!
Sprint is a trademark of Sprint.
November 26, 2012
Our holiday savings continue this Cyber Monday!
Today is the last day to use promo code THANKS to save 20% on any kids cell phone. We’ve also got some special Cyber Monday-only deals, like the Sanyo Zio for just $99.99 (or less if you use the THANKS offer during checkout!). Check out our entire lineup of cell phones for kids here. And act fast! The THANKS 20% off discount expires tonight, November 26, 2012.
February 16, 2012
A recent article in the Wall Street Journal revealed that kids today are getting less sleep than recommended – and suggests that advances in new technology may partially be at fault. No longer are books and radio considered the main culprits. Now television, the Internet and cell phone activity are what researchers believe are causing kids to get less sleep – and late night texts, calls or emails certainly don’t help (something our free parental controls can prevent!).
Do cell phones keep your kids up late? How do you manage this?
January 20, 2012
For even the most technologically-savvy parent, configuring a cell phone for your kid can be tricky and time-consuming to figure out.
But kajeet makes it simple! With our FREE parental controls and exclusive Smart BlockerTM technology, it’s easy to block websites, unwanted calls or texts on your kid’s cell phone, keeping him or her safe at affordable prices. Click the video to see our new Smart BlockerTM functionality in action!
November 29, 2011
Missed out on our Cyber Monday cell phone specials?
It’s not too late to save! Starting today, you can take an additional 10% off your phone purchase when you use promo code FROSTY during checkout.
Check out these great deals, available now!
- LG Rumor 2 – Regularly priced at $199.99, on sale for HALF OFF, just $99.99. Use promo code FROSTY and this phone is only $89.99.
- Sanyo 2700 – Regularly priced at $149.99, on sale for just $89.99. Use promo code FROSTY and this phone is only $80.99.
- LG Rumor Touch – Regularly priced at $249.99, on sale for just $194.99. Use promo code FROSTY and this phone is only $175.49.