Did you make someone’s holiday extra happy this year with a new smartphone or cell phone from Kajeet? If so, the first thing you need to do is activate it. Activating or replacing your Kajeet phone can be done entirely online, whether you purchased a phone from our website or will be bringing your own device. To help, we’ve provided the answers to some commonly asked questions below. And if there’s something we haven’t covered, you may always contact our Customer Care team via phone at 1-866-452-5338 or via Live Help on our website!

What is “activation?”

Prior to use, each Kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased. If you are bringing your own eligible device (learn more about this program here), you will be prompted to select a rate plan at this time.

I am a new Kajeet customer activating a phone to get a new phone number. What do I do?

Click here to get started. Be sure to have the phone you are activating with you (whether it was purchased from our website or you are activating a used, inactive Sprint® device), as you will need information found on the handset for the first step.

I am an existing Kajeet customer adding another phone to my account. What do I do?

Adding an additional phone to your account is easy!

  1. Log into Kajeet here.
  2. Go to your Account Summary page. Select “Activate a Device” as shown below.
  3. You will then be asked to enter the ESN or MEID of the additional phone you are activating (please have this phone available).

Activate a Kajeet Device












I’m already a Kajeet customer. I want to transfer my current Kajeet service to a new/different phone. What do I do?

If you purchased a new device from Kajeet, or are bringing your own device, follow these steps to switch your current service to a new/different phone (for an existing Kajeet user):

  1. Log into Kajeet here.
  2. Go to your Account Summary page. Select the “Replace a Device” icon as shown below.
  3. You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new phone handy during this process!).

Replace a Kajeet Device












What if I am transferring my service/phone number to Kajeet from another carrier (also known as porting)?

You will need to contact Kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to Kajeet.  Have a copy of your bill and/or account login information with you when you contact Kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies).

How can I reach Kajeet Customer Care and what are the holiday Kajeet Care hours?

Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care team may be reached via phone at 1-866-452-5338, via Live Help on our website or via email at care@kajeet.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking Care personnel the day off to spend with their families.

Our Holiday Care hours are as follows:

  • Wednesday, December 11 – Saturday, December 14: 9:00 am ET to 1:00 am ET
  • Monday, December 16 – Saturday, December 21: 9:00 am ET to 1:00 am ET
  • Monday, December 23: 9:00 am ET to 1:00 am ET
  • Tuesday, December 24: 9:00 am ET to 1:00 am ET
  • Wednesday, December 25: Closed
  • Thursday, December 26 – Friday December 27: 9:00 am ET to 1:00 am ET
  • Saturday, December 28: 9:00 at ET to 1:00 am ET

Customer Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online (and remember, you can always reach our friendly Care representatives via online Live Help)!

Happy Holidays!

Kajeet, smart phones for kids™

Sprint is a trademark of Sprint.

 

New Service Plans!

November 6, 2013

You asked and we listened – and are excited to announce a selection of special, limited time service plans, all of which include data!

Service Plans

Our new plans go perfectly with today’s most popular Android™ smartphones — and all come with free, unlimited parental controls!

Kajeet – smart phones for kids™

Android is a trademark of Google Inc.

Have questions about a cell phone for your kid or one of our new service plans? Need some assistance setting up your parental controls? Unsure of how to add an additional line to your account?

Live Help Icon

Use our new Live Help feature!

Now it’s even easier than ever before to reach a friendly Customer Care representative online. Simply look for the green icon on the left side of the website and a helpful agent will be available to answer your questions. And best of all, Live Help is available during the holiday season seven days a week, from 7:00 am ET to 1:00 am ET. Click to get started today!


Kajeet, smart phones for kids™

 

A recent article in the Wall Street Journal revealed that kids today are getting less sleep than recommended – and suggests that advances in new technology may partially be at fault. No longer are books and radio considered the main culprits. Now television, the Internet and cell phone activity are what researchers believe are causing kids to get less sleep – and late night texts, calls or emails certainly don’t help (something our free parental controls can prevent!).

Do cell phones keep your kids up late? How do you manage this?

kajeet – the smart phone for kids

Looking to get an Android™ smartphone with cool features your kid will love? Look no further than the Kyocera Milano™, now on sale for half off (that’s a savings of $165!) plus FREE USPS Priority shipping. Get them what they’ll love without breaking the bank!

 

Kyocera Milano™ Android™ Smart phone – Just $164.99 (regularly $329.99)
Kyocera Milano

  • Equipped with kajeet Smart Blocker™ technology that lets you determine what types of websites can be accessed which should be blocked to compliment kajeet’s  other free, award-winning parental controls
  • Has both a touch screen keypad and sliding QWERTY keyboard
  • Includes a built-in MP3 Player
  • Comes with a  3.2 megapixel camera and a video camcorder
  • And more! Click here for details.

 

 

 

Save an additional 10% when you use promo code FROSTY during checkout! Head over now, we have a limited quantity available!

kajeet – the smart phone for kids.

Happy Shopping!

Currently unavailable for this handset: Picture messaging via text (pictures can be shared other ways like over email), kajeet Navigator, and time blocks to restrict web usage.

Offer expires on 12/11/11 or while supplies last.

Android is a trademark of Google Inc.

The Holiday Savings Continue!

November 29, 2011

Missed out on our Cyber Monday cell phone specials?

It’s not too late to save! Starting today, you can take an additional 10% off your phone purchase when you use promo code FROSTY during checkout.

Check out these great deals, available now!

  • LG Rumor 2 – Regularly priced at $199.99, on sale for HALF OFF, just $99.99. Use promo code FROSTY and this phone is only $89.99.
  • Sanyo 2700 – Regularly priced at $149.99, on sale for just $89.99. Use promo code FROSTY and this phone is only $80.99.
  • LG Rumor Touch – Regularly priced at $249.99, on sale for just $194.99. Use promo code FROSTY and this phone is only $175.49.

And don’t forget — we’ve also got Android™ smartphones, the gift on every kid’s wish list this year! Click here to start shopping today!

kajeet – the smart phone for kids

Cyber Monday Sales Are Here!

November 28, 2011

It’s a Cyber Monday spectacular!

Today is the last day you can save 15% on a cell phone for your kid when you use promo code TURKEY during checkout. Our Cyber Monday specials include discounts on the LG Optimus S™, the Samsung Replenish™, the LG Rumor 2, the Samsung Seek, the Sanyo 2700, the LG Rumor Touch and more! Check out our entire lineup of kids cell phones here.

Act fast to save 15% on your purchase – the TURKEY promo code expires at midnight on November 28, 2011 (and with deals so great, we can’t promise there will be any leftovers!).

kajeet – the smart phone for kids

Start gobbling up those holidays savings early! Starting today (on Thanksgiving!), you can save 15% on any kids cell phone on our website, including those that are already on sale!

Just use promo code TURKEY during checkout and you’ll receive 15% off your purchase. Plus, you can also take advantage of free USPS Priority shipping for a limited time. Check out our full lineup of phones here!

And – best of all – the savings last all weekend long! The TURKEY promo code is valid through Monday, November 28, 2011 and USPS Priority shipping is free through Saturday, December 24, 2011. But act fast! Cell phones for kids make great holiday presents and they’re sure to go fast.

kajeet – the smart phone for kids

This holiday season, there’s one gift that every kid is sure to ask his or her parents about: a cell phone! But before parents embark on their holiday shopping, they’re looking closely at what features are provided by various cell phone services.

The San Luis Obispo Tribune recently provided a checklist for what’s important when getting your kid a cell phone, including parental controls, a GPS locator and prepaid plans. Kajeet has all of this and more, which is why the Tribune lists it as a top-rated cell phone service for kids! Click here to read the entire story.

kajeet – the smart phone for kids

Mobile Gaining Momentum

June 24, 2011

Is your kid connected in the classroom?

If not, it likely won’t be long before he or she is. Recent data reveals that more and more schools and libraries expect to implement or expand their use of digital textbooks or wireless devices sooner rather than later. And as technology continues to grow, so does the need for a safe, secure mobile solution in the classroom.

Michael Flood, Vice President, Education Markets of Kajeet for Education, recently shared his views on why mobile should be a top priority with EdNET Insight. A leader in K-12 and higher education technology, Michael explained how the growth of new school, district, state and federal strategies, mobile devices and platforms are causing students, educators and parents to start looking at learning in new ways.

Click here to read more about what Michael believes is ahead for mobile technology and education – and let us know what you think about it!

kajeet – the safest cell phone for kids

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