December 11, 2013
Did you make someone’s holiday extra happy this year with a new smartphone or cell phone from Kajeet? If so, the first thing you need to do is activate it. Activating or replacing your Kajeet phone can be done entirely online, whether you purchased a phone from our website or will be bringing your own device. To help, we’ve provided the answers to some commonly asked questions below. And if there’s something we haven’t covered, you may always contact our Customer Care team via phone at 1-866-452-5338 or via Live Help on our website!
What is “activation?”
Prior to use, each Kajeet account needs to be set up with parent (or guardian) information and assigned a phone number. Once you activate your phone, you will automatically be enrolled in the rate plan you chose when the phone was purchased. If you are bringing your own eligible device (learn more about this program here), you will be prompted to select a rate plan at this time.
I am a new Kajeet customer activating a phone to get a new phone number. What do I do?
Click here to get started. Be sure to have the phone you are activating with you (whether it was purchased from our website or you are activating a used, inactive Sprint® device), as you will need information found on the handset for the first step.
I am an existing Kajeet customer adding another phone to my account. What do I do?
Adding an additional phone to your account is easy!
- Log into Kajeet here.
- Go to your Account Summary page. Select “Activate a Device” as shown below.
- You will then be asked to enter the ESN or MEID of the additional phone you are activating (please have this phone available).
If you purchased a new device from Kajeet, or are bringing your own device, follow these steps to switch your current service to a new/different phone (for an existing Kajeet user):
- Log into Kajeet here.
- Go to your Account Summary page. Select the “Replace a Device” icon as shown below.
- You will be asked to select the phone you would like to replace/upgrade (in the event you have multiple phones on your account) and for the ESN or MEID of your phone (be sure to have your new phone handy during this process!).
You will need to contact Kajeet Customer Care if you are porting (moving) a number from another cell phone service provider to Kajeet. Have a copy of your bill and/or account login information with you when you contact Kajeet Customer Care. While we are working to make this process as fast as possible, it can take up to 3-4 days to port a number (we are dependent upon other telecommunications companies).
How can I reach Kajeet Customer Care and what are the holiday Kajeet Care hours?
Our Customer Care team is available Monday through Friday, from 9:00 am ET to 10:00 pm ET and on Saturday from 9:00 am ET to 6:00 pm ET. Our Care team may be reached via phone at 1-866-452-5338, via Live Help on our website or via email at email@example.com. Kajeet Customer Care is closed on Christmas Day to give our hardworking Care personnel the day off to spend with their families.
Our Holiday Care hours are as follows:
- Wednesday, December 11 – Saturday, December 14: 9:00 am ET to 1:00 am ET
- Monday, December 16 – Saturday, December 21: 9:00 am ET to 1:00 am ET
- Monday, December 23: 9:00 am ET to 1:00 am ET
- Tuesday, December 24: 9:00 am ET to 1:00 am ET
- Wednesday, December 25: Closed
- Thursday, December 26 – Friday December 27: 9:00 am ET to 1:00 am ET
- Saturday, December 28: 9:00 at ET to 1:00 am ET
Customer Care is already busy and we do expect them to continue to be busy after the holidays. Avoid the wait and activate online (and remember, you can always reach our friendly Care representatives via online Live Help)!
Sprint is a trademark of Sprint.
November 12, 2013
Start shopping for a smartphone or cell phone for your kid today and take advantage of FREE USPS Priority shipping, now through 12/25/13. Pick from the popular Samsung Galaxy S IV, the ZTE Fury, the Kyocera Echo and others, then just select the free shipping option during checkout. Shop early, save now!
November 6, 2013
You asked and we listened – and are excited to announce a selection of special, limited time service plans, all of which include data!
Our new plans go perfectly with today’s most popular Android™ smartphones — and all come with free, unlimited parental controls!
Android is a trademark of Google Inc.
December 12, 2012
Check out this special blog post from a Kajeet customer!
As an avid Chinese student surrounded by English speakers, I am constantly searching for ways to practice and improve my Chinese. Unfortunately, most of the Western world is not well designed for Chinese language use. Because Chinese has a writing system that uses one character for every word, instead of letters representing sounds, typing in Chinese can be very inefficient. When my friends and I texted one another in Chinese, we had to write the pinyin (approximate Western transliteration) of our texts. These couldn’t include the tone marks on the words, though incorrect tone marks can change the entire meaning.
When I got the Kajeet Samsung Galaxy SII (my first smartphone!) last week, it didn’t take me long to start looking for better ways to use my phone for Chinese. It also didn’t take long to find, download, and install the Google Pinyin IME app from the Google Play store. Shortly thereafter, most people on my contacts list started receiving excited text messages sent in Chinese characters. (Not all of the receivers actually even spoke Chinese. Hey…I was excited!)
The range of inputs for IME is phenomenal. For starters, I can simply type pinyin and then select the appropriate character. Alternatively, I can use the touch screen to write out the character strokes. Writing Chinese on a touch screen is not only great practice for character-writing, but it is also, objectively speaking, considerably more fun than writing with a pencil and paper.
The last option — and this is most impressive to me — is that I can speak Chinese into my phone and have the words transcribed.
The brilliance of the speech part is that it is context-based, so it does a remarkable job of guessing the correct word, even when there are many Chinese words pronounced the same way. I tested it by speaking random words, (mother, rope, horse, curse — all pronounced “ma,” but with different tones) and it had a lot of trouble figuring out the difference until I used them in a sentence. My guess is that the microphone technology is probably not sophisticated enough to pick up differences is tonal quality, so the app has to make up for it with contextual intelligence.
The Pinyin app works no matter where you want to enter text: it actually installs another keyboard on your phone, and you can switch between input keyboards at any time (The same way you can switch to Swype.).
My overall review: 比切片麵包更好！
（Much better than sliced bread!)
How to get GooglePinyin IME on your phone:
1. Go to the Google Play store. Search and install the app.
2. When you are ready to type, select the text box to open up a regular keyboard.
3. Touch and hold the “Swype” symbol.
4. Touch “select input method.”
5. Select “Chinese Pinyin”
6. Touch the “back” hotkey, and start typing!
–Amelia H., Brooklyn, NY
Thanks for sharing, Amelia! Kajeet customers — do you have a story to share with us, too? Let us know!
November 29, 2011
Missed out on our Cyber Monday cell phone specials?
It’s not too late to save! Starting today, you can take an additional 10% off your phone purchase when you use promo code FROSTY during checkout.
Check out these great deals, available now!
- LG Rumor 2 – Regularly priced at $199.99, on sale for HALF OFF, just $99.99. Use promo code FROSTY and this phone is only $89.99.
- Sanyo 2700 – Regularly priced at $149.99, on sale for just $89.99. Use promo code FROSTY and this phone is only $80.99.
- LG Rumor Touch – Regularly priced at $249.99, on sale for just $194.99. Use promo code FROSTY and this phone is only $175.49.
November 28, 2011
It’s a Cyber Monday spectacular!
Today is the last day you can save 15% on a cell phone for your kid when you use promo code TURKEY during checkout. Our Cyber Monday specials include discounts on the LG Optimus S™, the Samsung Replenish™, the LG Rumor 2, the Samsung Seek, the Sanyo 2700, the LG Rumor Touch and more! Check out our entire lineup of kids cell phones here.
Act fast to save 15% on your purchase – the TURKEY promo code expires at midnight on November 28, 2011 (and with deals so great, we can’t promise there will be any leftovers!).
November 23, 2011
Android™ smartphones from kajeet come equipped with Smart Blocker™, a new, free parental control that allows parents to block websites they feel are inappropriate for their children to view on some of today’s most popular Android™ handsets. Kajeet is the only wireless service provider to offer such an innovative tool, making it possible for parents to both provide their kids with powerful Android™ smartphones and — at the same time — limit the types of websites they are able to access.
Using the Smart Blocker™ parental control, parents can choose between our custom Android™ filtering solutions or block/allow web usage completely! Click here to see what Android™ smartphones this technology is available on (and remember, cell phones make great holiday gifts!).
Android is a trademark of Google Inc.
Be the “best parent in the world!” this holiday season when you purchase an Android™ smartphone from kajeet, the only smartphones that come preloaded with a free control that allows parents to block inappropriate website content!
The Smart Blocker™ is the newest addition to kajeet’s suite of free parental controls. With it, parents can prevent kids from accessing sites that reference adult content, profanity, illegal activities, online chat, games and/or social networking, among other categories. Choose from a lineup of smartphones that include the LG Optimus S™, Samsung Replenish™, Kyocera Milano, Samsung Conquer™ and the HTC Evo Shift™.
And now, for a limited time, you can save $50 on the LG Optimus S™! Just use promo code OPTIMUS50 at checkout. But hurry! This offer ends on November 13, 2011. Click here to start shopping today!